Terms of Use

1. Introduction and Acceptance

Welcome to Xlozarinsyfriz. These Terms of Use ("Terms") govern your access to and use of our website xlozarinsyfriz.world ("Website") and the purchase of our products.

By accessing our Website or placing an order, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Website.

These Terms are governed by German law (including the Civil Code – BGB) and EU regulations, in particular the Consumer Rights Directive (2011/83/EU) and Regulation (EU) 524/2013 on online dispute resolution.

2. Company Information

3. Definitions and Eligibility

Consumer ("Verbraucher") means any natural person who is acting for purposes which are outside their trade, business, craft or profession. Entrepreneur ("Unternehmer") means a natural or legal person acting in the exercise of their trade, business, craft or profession. The following provisions apply in particular to consumers; mandatory consumer rights under BGB and EU law cannot be waived.

To use our Website and purchase products, you must:

• Be at least 18 years of age
• Have the legal capacity to enter into binding contracts
• Provide accurate and complete information
• Not use the Website for any unlawful purpose

4. Products and Descriptions

4.1 Product Information

We strive to provide accurate product descriptions, images, and pricing on our Website. However:

• Product images are for illustration purposes and may differ slightly from the actual product
• We reserve the right to correct errors in product information
• Product availability may change without notice

4.2 Dietary Supplement Disclaimer

ActiveHarmony is a dietary supplement. It is not intended to diagnose, treat, cure, or prevent any disease. This product is not a medicine and is available without prescription. Always consult with a healthcare professional before starting any new supplement regimen.

5. Orders and Contracts

5.1 Placing an Order

When you place an order through our Website:

• Your order constitutes an offer to purchase
• We will send an order confirmation email acknowledging receipt
• A binding contract is formed when we dispatch your order
• We reserve the right to refuse any order

5.2 Pricing

• All prices are displayed in Euros (€) and include applicable VAT
• Shipping costs are calculated and displayed before checkout
• We reserve the right to change prices at any time
• Price changes do not affect orders already placed

5.3 Payment

We accept various payment methods as indicated at checkout. All payments are processed securely through our payment partners.

6. Delivery

We deliver to Germany and other EU countries. Delivery times are estimates and not guaranteed:

• Germany: 3-5 business days
• Other EU Countries: 5-10 business days

Risk of loss passes to you upon delivery. For more information, see our shipping information.

7. Right of Withdrawal (EU Consumers)

As a consumer in the European Union, you have the right to withdraw from your purchase within 14 days without giving any reason, in accordance with the EU Consumer Rights Directive (2011/83/EU) and §§ 355, 356 BGB (Widerrufsrecht bei Verbraucherverträgen).

7.1 Withdrawal Period

The withdrawal period expires 14 days after the day on which you, or a third party indicated by you, acquires physical possession of the goods.

7.2 How to Withdraw

To exercise your right of withdrawal, you must inform us of your decision by a clear statement (e.g., letter or email) to:

• Email: talk@xlozarinsyfriz.world
• Address: Siemensstraße 5, 37327 Leinefelde-Worbis, Germany

7.3 Effects of Withdrawal

If you withdraw, we will reimburse all payments received from you, including delivery costs (except additional costs from choosing a delivery type other than the least expensive standard delivery). Reimbursement will be made within 14 days using the same payment method.

7.4 Exceptions

The right of withdrawal does not apply to:

• Products sealed for health protection that have been unsealed after delivery
• Products that deteriorate rapidly

For full details, see our Return Policy.

8. Intellectual Property

All content on this Website, including but not limited to:

• Text, graphics, logos, and images
• Website design and layout
• Product names and descriptions
• Software and code

is the property of Xlozarinsyfriz or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works without our prior written consent.

9. User Conduct

When using our Website, you agree not to:

• Violate any applicable laws or regulations
• Infringe on the rights of others
• Submit false or misleading information
• Attempt to gain unauthorized access to our systems
• Use automated systems to access the Website
• Interfere with the proper functioning of the Website
• Engage in any conduct that could damage our reputation

10. Limitation of Liability

To the fullest extent permitted by applicable law:

• We provide the Website and products "as is" without warranties of any kind
• We are not liable for indirect, incidental, or consequential damages
• Our total liability is limited to the amount you paid for the product

Nothing in these Terms limits liability for:

• Death or personal injury caused by negligence
• Fraud or fraudulent misrepresentation
• Any liability that cannot be limited by law

11. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal data.

12. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of these external sites. Accessing third-party links is at your own risk.

13. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon posting to the Website. Material changes will be communicated via email or prominent notice on our Website. If you are a consumer and do not agree to the modified Terms, you may discontinue use of the Website and request termination of any continuing obligations where applicable under law. For orders already placed, the Terms in effect at the time of the order apply.

14. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

15. Governing Law and Jurisdiction

These Terms are governed by the laws of the Federal Republic of Germany, including the Civil Code (BGB) and the Act on Offences against the Unfair Competition Act (UWG), without regard to conflict of law principles. For consumers in the EU/EEA, the mandatory consumer protection laws of your country of residence also apply to the extent they are more favourable.

If you are an entrepreneur, the place of jurisdiction for all disputes is our registered place of business in Germany, provided you are a merchant, legal person under public law, or public-law special fund. If you are a consumer with habitual residence in the EU, you may also bring proceedings in the courts of your country of residence; we may bring proceedings against you only in the courts of your country of residence.

16. Online Dispute Resolution

The European Commission provides an Online Dispute Resolution (ODR) platform for consumers in the EU under Regulation (EU) 524/2013: https://ec.europa.eu/consumers/odr. Our email address for ODR purposes is: talk@xlozarinsyfriz.world.

We are not obliged and do not undertake to participate in dispute resolution proceedings before a consumer arbitration board.

17. Contact Information

For questions about these Terms, please contact us: